Frequently Asked Questions

Nationals under the Tourist Visa Exemption Scheme can enter Thailand without a visa for a period of 15 days each time via this neighbouring border checkpoint at Koh Lipe from Langkawi, Malaysia. Nationals of following countries are under the Kingdom of Thailand’s Tourist Visa Exemption Scheme or Bilateral Agreement; Check List

  • Argentina
  • Australia
  • Austria
  • Belgium
  • Bahrain
  • Brazil
  • Brunei
  • Cambodia
  • Canada
  • Chile
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • Iceland
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Korea (ROK)
  • Kuwait
  • Laos
  • Liechtenstein
  • Luxembourg
  • Macau
  • Malaysia
  • Monaco
  • Mongolia
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Russia
  • Singapore
  • Slovak
  • Slovenia
  • Spain
  • South Africa
  • Sweden
  • Switzerland
  • Turkey
  • UAE
  • UK
  • USA
  • Vietnam

Tourists from the following countries are eligible to apply for Visa on Arrival (VOA) in Koh Lipe: 

  • Andorra
  • Bulgaria
  • Bhutan
  • China
  • Cyprus
  • Ethiopia
  • India
  • Kazakhstan
  • Latvia
  • Lithuania
  • Maldives
  • Malta
  • Mauritius
  • Romania
  • San Marino
  • Saudi Arabia
  • Taiwan
  • Ukraine
  • Uzbekistan

Please be advised that our check in counter opens 2 hours before departure time and closes 30 minutes before departure time. You may be denied boarding if you arrive after our check in counter has closed. 

If you have a confirmed booking and your flight is delayed, please inform us immediately by calling +604 959 2208. In the event that you miss our 9:30am ferry, we may be able to board you on the 2:30pm ferry subject to availability of seats. We do not offer next day boarding. 

If you haven't received your Booking Confirmation email, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , +604 959 2208 or via our Contact Us Form. 

  Don't forget to check your SPAM folders for the email as well.

Our vessel is a fully certified and registered, closed passenger ferry. 

Langkawi International Airport is 15 - 20 minutes away from Telaga Terminal by car.

Our ferry service departs from Telaga Terminal at Telaga Harbour Marina, Pantai Kok. 

Our ferry service departs from Telaga Terminal at Telaga Harbour Marina, Pantai Kok.

Life jackets for adults and children are provided on the ferry.  

Taxis are available once you arrive at Telaga Terminal.

All passengers are required to go through immigration clearance before boarding the ferry. All immigration clearance is done on site at Telaga Terminal. 

A valid Border Pass can be used to enter Thailand. 

Kuah Jetty is about 30 - 35 minutes away by car.

Currently, we do not provide pick up services.

June to September is off season due to the monsoon. 

ATMs are available in Koh Lipe. 

For group bookings of more than 25 pax, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Tickets for infants under 2 years old are free of charge. 

We currently offer an online discount of RM10 per One Way ticket and RM20 per Return ticket. 

Walk in bookings are accepted over the counter, subject to seat availability. We recommend that you book prior to your travel date to avoid disappointment as tickets may sell out. 

We do not provide this service, however onward boat transfers are available by other operators from Koh Lipe to Koh Bulon, Koh Ngai, Koh Tarutao, Koh Mook, Koh Lanta, Phi Phi and up to Phuket.

Private transfers are not readily available. Kindly email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for details on availability.